HostPapa Reviews & Product Details

I am a small business operator, with a website. I am not a techie or a geek, the staff at lunarpages is very helpful whenever I do have a question.

I cannot think of anything. The survey requires at least 40 characters so I will repeat myself, I do not have any issues.

The reliability of their website hosting keeps my business moving forward.

They have been around a long time, they are prompt and friendly when needing help. Great job lunar-ages. I love the weebly!

Nothing soft is negative. they are responsive and helpful, maybe not the cheapest.

Good web presence. I was able to seamlessly create a weebly website and post it and change it easily I love that i as am amateur can do that! I now feel comfortable building my wife a site too!

Their knowledge and support are excellent. Never an excuse, but always a solution to be found. I have been using Lunarpages for more than a decade and have referred many clients to them with positive outcomes.

Like all providers shared support takes a little longer, but they are still quite fast.

They have excellent staff and a reliable fast backbone - including their own data center. We have several dedicated solutions with Lunar, allowing us flexibility in development and serving our own clients.

I have never had any trouble with Lunarpages since switching to them several years ago (I don't remember how many...perhaps 10?). I have had just a few technical glitches and they have been resolved very quickly.

Nothing really...perhaps that the problem happened in the first place?

No business problems

I like the step by step process of set up and connecting my many domains. I also like the personal support.

I would like to have more ease with allowing my assistant to check emails without logging into my system. I would also like to set them up with their own accounts and ease with checking emails.

setting up sites with ease and security

Availability, knowledge, prompt response, being proactive.

Nothing in particular. Nothing to dislike

Hosting of websites and webapps/solutions.

I love that Lunarpages is easy to work with and provides accesible customer service when I need it.

The UI on the Dashboard could use an update - but there aren't any competitors that offering much better in this department.

They offered a quick easy way to host our website.

The Lunarpages provides a reliable hosting for number of my projects and projects of my customers. Good prices for a good set of options. The best solution I've seen on a market so far.

No significant disadvantages. Everything is OK or good.

Company websites and small-to-medium grade e-commerce. Reliable and has a good customer support.

Features, price, cpanel, technical support, security, pretty much everything except for below

Lack of weekend telephone support and west coast working hours

reliable web hosting

I have been a LunarPages customer since 2011 when my webmaster recommended them as my hosting site. I have rarely had my website shut down, which I am entirely dependent upon for visitors to access and make reservations for my tour business. The few instances in which I have needed to contact Support for technical assistance, LunarPages response has been swift and end-user friendly. I am NOT a coding expert!

Sometimes, the level of security (i.e., passwords) for various email accounts and hosting site access is a bit much. However, I guess it’s safer as I have not had any unauthorized invasion of my website or email accounts.

Reliable service/access of my website and email accounts

Customer service has always been superb. They have great communication with the customer. The uptime has always been a positive thing. Always on top. All the required upgrades on servers and services are properly and timely communicated so that the users can take all required action. No lost information in all these years using their service. I appreciate that they provide the customer with web tools to analyze traffic and website success. This is very important in the changes that have been applied through the years. It is also very useful to have a very personalized management platform in which each user can be specifically configured and restricted if required.. It's ease of use is another positive aspect. All of my customers have been very satisfied with their service and I thank Lunarpages for providing such a professional site through all these years.

I have not had any bad experience with Lunarpages

Lunarpages host several of my websites. and email accounts.. It has allowed me to configure different type of websites and hold multiple users on each site. It has always partnered with web programming and web tools providers so that from a customer point of view, the sites are easier to setup and have more enhanced sites.

They are quick to resolve problems, and usually quick to update us on any ongoing issues.

It's not a terribly big deal but it's not a 24 hour service - sometimes issues arise after-hours.

We have our company website and email withLunarpages

I can't think of maybe ONE time that their servers have been down. Their customer service is always quite helpful and friendly. I've sent three or four clients and friends to Lunarpages...

I can't think of anything, really...As I've stated, their product and service have EASILY been up to my expectations...

I've used them to host my graphic design business all these years. I also have my painting and teaching site with them. I'm retired from design now (40 years is enough!) and just painting and teaching, although I'm leaving both sites live...

The uptime has been amazing, no problems at all and I have been with Lunarpages for many years.

I truly can not come up with any negatives that I have had with Lunarpages.

I have them hosting my website and they take care of everything.

I've never had any problems with LP web hosting. Always a good product for the money and always reliable.

Never had anything to dislike about LP at all.

Provides me with all the tools and space I need for both a personal website as well as my business.

I have been with lunar pages since 2004! They have always been extremely helpful with their technical support! Whenever I have had questions, they are always ready to assist.

Like all companies, every once in.a while the wait on hold is a bit longer than I would like.

They have helped me to get my info out to the world! I have never had an outage with my website in all the time I’ve been with them. They are second to none and their tech support is terrific!

Communications with LunarPages have always been extremely easy and always very quick. I have never had to wait more than a few minutes when contacting support via their toll free phone number. Their support has always been very quick and their technicians have been very knowledgeable and they always have had all the answers to every one of my questions or problems. I have had almost zero down time in the fourteen years that I have been a LunarPages customer - none in so long that I have actually forgotten when the.last time was that I had down time.

Nothing at all. How can I make 40 characters if I don't have any dislikes? The only negative is that I had a couple of domains blocked from accessing my site because they were blacklisted. Support guided me in how to fix this problem and all was good in a matter of minutes. So these were not really dislikes but rather small interruptions that were easily corrected.

I retired from the corporate life in 2001 but have had my one man business since 1978. Until I retired I had many solutions provided simply because I used LunarPages.. I have had many new customers find me because of LunarPages which ultimately generated more business for my one man support business as a system builder and solution provider.

We have been dealing with Lunarpages for many years and find them to be extremely helpful and knowledgeable. When we first signed up, we had a few technical glitches, but with their help we got past the problem. Their technical support is so above others we have dealt with.

There is nothing that we dislike about Lunarpages.

They are there when you need them and don't have to "take a number" to get serviced.

Lunarpages' tech support is superb! I've never waited on hold for a long time for them to get to me. And when they do hear my question, they go right to work trying to resolve whatever issue I might have.

I'd love it if Lunarpages would have tech support on the weekend. You never know when problems will happen.

Without our website, we wouldn't be in business. And the fact that Lunarpages' down time is practically nil , we're there for our customers on a consistent basis.

The support for LunarPages hosting has made my entire experience with hosting client sites easier. I am confident in the ability to count on your team whenever I have questions or need help, and that makes my job much easier.

I have no complaints about my experience with the LunarPages team.

I use LunarPages for my multi client hosting solutions.